Training Curriculum
The Essentials of Leadership: Your path to business success!
Effective Managers create Productive Employees which lead to Happy Customers which produce Bottom Line Results
Become the leader that brings out the best in your team, and make your life easier in the process!
The following nine-week curriculum is customized to the specific needs of individual participants and special attention is given to areas most in need of focus:
Introduction: Key Ingredients for Leadership Success
Learn what it means to be a leader, and understand the leadership role of management. "Know thyself" is the cornerstone philosophy of all leadership development.
Defining and Communicating your Expectations
Ensure your employees understand the organization’s philosophy, operational goals and financial objectives.
Interviewing and Hiring the Right People
Avoid decreased morale and high turnover, orientation and training costs associated with continuous hiring.
Motivating and Inspiring Employees
Gain proven leadership abilities that help successful managers bring out the best in front-line employees by encouraging their quality-enhancing and cost-saving ideas.
- Defining Motivation and Ensuring Continuous Motivation
- Effective Communication including: Listening Strategies & Successful Conflict Resolution
- Recognition & Feedback
- Stimulating Innovation and Change
- Succeeding Despite Constraints
Performance Management
Generate the highest performance from your team, learn to effectively deal with difficult employee behaviors, and encourage inventive solutions to problems that arise.
- Delegation and Accountability
- Managing Employee Performance
- Creative Problem Solving